隐私 Statement

本隐私声明披露了经销商Spike, 有限责任公司和LR销售的隐私做法. Dealer Spike, 有限责任公司 and LR销售 promote the use of fair information practices. Because Dealer Spike, 有限责任公司和LR销售承诺您的隐私, 我们已同意披露我们的信息业务.


Dealer Spike, 有限责任公司 is the sole owner of the information collected on this site. Dealer Spike, 有限责任公司 and LR销售 will not sell, 分享, 或以不同于本声明所披露的方式将该信息出租给他人. Dealer Spike, 有限责任公司和LR销售收集信息从我们的用户在网站上的几个不同的点.


In order to obtain a vehicle price quote, a user must first complete a Quote 请求 Form. 用户需要提供他们的联系信息(例如姓名), address, telephone number and e-mail address). 此信息用于联系用户并提供报价或他们要求的其他信息. 用户可选择是否提供财务信息, 但如果用户感兴趣,LR销售可以审查并预审他们的融资资格. All customer information obtained via the quote request form is encrypted for 安全 purposes and stored on a secured server.


用户通过电子目录订购表单请求信息. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). 这 information is used for billing purposes and to fill customer's orders. 如果LR销售在处理订单时遇到问题, 此联系信息用于与用户取得联系. All customer information obtained via the order form is encrypted for 安全 purposes and stored on a secured server.


cookie是存储在用户硬盘上的一段数据,其中包含有关用户的信息. 在我们的网站上,cookie的使用与任何可识别的个人信息没有任何联系. 一旦用户关闭浏览器,cookie就会自动终止. For example, a cookie is used to store items during e-Catalog shopping so that a list of what you are ordering is maintained. 如果用户拒绝cookie,他们仍然可以使用该站点. The only drawback to this is that the user will be limited in some areas of our site. 例如,用户可能无法使用网站上的e-Catalog购物篮功能. Cookies还可以让我们跟踪和瞄准用户的兴趣,以增强网站上的体验.


We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic and geographic information for aggregate use. IP地址没有链接到个人身份信息.


We may 分享 demographic information with our partners and advertisers. 这通常与任何可以识别任何个人的个人信息无关. 然而, Dealer Spike, 有限责任公司 and/or LR销售 may send E-mails or mail about special offers at the Dealership or other offers or information that may be of interest to the user based on the information we collect. LR销售使用外部公司(如UPS、USPS、联邦快递. 等.)发送订单,以及信用卡处理公司向用户收取商品和服务的账单. These companies do not to our knowledge, 保留, 分享, store or use personally identifiable information for any secondary purposes.

我们可以与另一方合作提供特定的服务. 当用户注册这些服务时, we will 分享 names, 或第三方提供这些服务所必需的其他联系信息. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.


这个网站包含到其他网站的链接. Please be aware that Dealer Spike, 有限责任公司 and LR销售 are not responsible for the privacy practices of such other sites. We encourage our 用户 to read the privacy statements of every web site that collects personally identifiable information. 这 privacy statement applies solely to information collected by this web site.


我们的网站不时地通过调查或提供竞赛向用户请求信息. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code and age level). 联系 information will be used to notify the winners and award prizes. 调查资料将用于监测或提高本网站的使用和满意度.


If we decide to change our privacy policy, 我们将在这里发布这些更改,以便我们的用户总是知道我们收集了什么信息, how we use it, and under circumstances, 如果有任何, we disclose it.


这 web site takes every precaution to protect our 用户' information. 当用户通过网站提交敏感信息时, 他们的信息在网上和线下都受到保护.

When our quote request or order form asks 用户 to enter sensitive information (such as credit card number and/or social 安全 number), 这些信息被加密,并受到业界最好的加密软件——SSL的保护. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, 或打开, when you are just "surfing".

而我们使用SSL加密来保护在线敏感信息, we also do everything in our power to protect user-information off-line. All of our 用户' information, 不只是上面提到的敏感信息, has restricted access at Dealer Spike, 有限责任公司 and at the dealership. Only employees who need the information to perform a specific job (for example, order clerk, 销售 representative, 或客户服务代表)被授予访问个人身份信息的权限. 人们可以通过一个有密码保护的网站访问这些信息. 每次员工需要访问信息的时候, 他们必须输入密码才能访问这些信息. Furthermore, employees are kept up-to-date on our 安全 and privacy practices. 我们定期通知和/或提醒员工我们对隐私的重视, and what they can do to ensure our customers' information is protected.


In order for this web site to properly fulfill its obligation to our customers, 我们可能有必要补充我们从第三方来源获得的信息.

For example, 确定客户是否有资格获得融资, the dealership may use their name and social 安全 number to request a credit report or approval from a lending institution.


Dealer Spike, 有限责任公司 and LR销售 may send the user site and service announcement updates which contain important information about the service. We communicate with the user to provide requested services and in regard to issues relating to their account via e-mail or phone.


If a user's personally identifiable information changes (such as address or E-mail), or if a user no longer desires to receive information from Dealer Spike, 有限责任公司 and LR销售, we will endeavor to correct, 从我们的数据库中更新或删除该用户的个人数据.

隐私 Notice for California Residents

Effective Date: January 1st, 2020

隐私 Notice for California Residents supplements and is expressly made part of the information contained in the 隐私 政策 and applies solely to all visitors, 用户, and others who reside in the State of California ("consumers" or "you"). We adopt this Notice to comply with the California Consumer 隐私 Act of 2018 (CCPA). Any terms defined in the CCPA have the same meaning when used in this Notice.

Information We Collect

我们的网站收集识别信息, relates to, 描述了, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, 对于特定的消费者或设备(“个人信息”). In particular, our Websites have collected the following categories of personal information from its consumers within the last twelve (12) months:

类别 Collected
A. Identifiers 是的
B. Personal information categories listed in the California Customer Records statute (Cal. 文明. Code § 1798.80(e)). 是的
C. Protected classification characteristics under California or federal law. No
D. Commercial information. 是的
E. Biometric information. No
F. 互联网或其他类似的网络活动. 是的
G. Geolocation data. 是的
H. Sensory data. No
I. 专业或与就业相关的信息. 是的
J. Non-public education information (per the Family Educational Rights and 隐私 Act (20 U.S.C. Section 1232g, 34 C.F.R. 99)部分). 是的
K. 从其他个人信息得出的推论. 是的

Personal information does not include:

  • 来自政府记录的公开信息.
  • 不确定或聚合消费者信息.
  • 不在CCPA范围内的资料,例如:
    • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
    • 某些特定部门的隐私法律涵盖的个人信息, 包括公平信用报告法(FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information 隐私 Act (FIPA), 以及1994年的司机隐私保护法案.

Dealer Spike, 有限责任公司从以下类别的来源中获得上述类别的个人信息:

  • Directly from you. For example, from forms you complete or 产品 and services you purchase.
  • Indirectly from you. 例如,通过观察您在我们网站上的行为.
  • 来自第三方商业合作伙伴,如社交媒体网站、广告网络和分析提供商.

Use of Personal Information


  • 以满足您提供信息的理由. For example, if you 分享 your name and contact information to request a price quote or ask a question about our 产品 or services, 我们将使用这些个人信息回应您的询问. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
  • To provide, support, personalize, and develop our Websites, 产品, and services.
  • 创建,维护,自定义,并确保您的帐户与我们.
  • 处理您的请求、购买、交易和支付,防止交易欺诈.
  • 为您提供支持,并回应您的询问, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, 包括通过我们的网站提供针对性的优惠和广告, third-party sites, 通过电子邮件或短信(在你同意的情况下), where required by law).
  • To help maintain the safety, 安全, and integrity of our Websites, 产品 and services, databases and other technology 资产, and business.
  • For testing, 研究, 分析, and product development, 包括发展和改善我们的网站, 产品, and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • 如在收集您的个人信息时向您描述的或在CCPA中另行规定的.
  • To 评估 or conduct a merger, divestiture, restructuring, reorganization, dissolution, 或其他出售或转让部分或全部经销商Spike, 有限责任公司, 资产, 无论是作为持续经营的公司还是作为破产的一部分, liquidation, or similar proceeding, 斯派克持有的个人信息, 有限责任公司, 转让资产中包括我们网站用户的信息.

Dealer Spike, 有限责任公司, will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, 或不兼容的目的,而不通知你.

Sharing Personal Information

经销商Spike, 有限责任公司可能会出于商业目的向第三方披露您的个人信息. 当我们出于商业目的而披露个人信息时, we enter a contract that 描述了 the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We 分享 your personal information with the following categories of third parties:

  • 服务 providers.
  • Data aggregators.


In the preceding twelve (12) months, Dealer Spike, 有限责任公司, has disclosed the following categories of personal information for a business purpose:

  • 类别 A: Identifiers.
  • 类别 B: California Customer Records personal information categories.
  • 类别 D: Commercial information.
  • F类:互联网或其他类似的网络活动.
  • 类别 G: Geolocation data.
  • 类别K:从其他个人信息推断


  • 服务 providers.

Sales of Personal Information

In the preceding twelve (12) months, Dealer Spike, 有限责任公司, has not sold personal information.

Your Rights and Choices

CCPA为消费者(加州居民)提供了有关其个人信息的具体权利. 这 section 描述了 your CCPA rights and explains how to exercise those rights.


你有权要求那个斯派克经销商, 有限责任公司, disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see 行使访问、数据可携性和删除权), we will disclose to you:

  • 我们收集的有关您的个人信息的类别.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we 分享 that personal information.
  • 我们收集的有关您的具体个人信息(也称为数据可携性请求).
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
    • 销售, identifying the personal information categories that each category of recipient purchased; and
    • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion 请求 Rights

你有权要求那个斯派克经销商, 有限责任公司, 删除我们在过去12个月内从您处收集并保留的任何您的个人信息, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see 行使访问、数据可携性和删除权), 我们将从我们的记录中删除(并指示我们的服务提供商删除)您的个人信息, unless an exception applies.


  1. Complete the transaction for which we collected the personal information, 提供你所要求的商品或服务, 在我们与您持续的业务关系中采取合理的预期行动, 或者履行我们与你的合同.
  2. Detect 安全 incidents, protect against malicious, deceptive, fraudulent, or illegal activity, 或者起诉这些活动的责任人.
  3. Debug 产品 to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, 或行使法律规定的其他权利.
  5. 遵守《靠谱的网赌软件》. Penal Code § 1546 seq.).
  6. 参与公共或同行评审的科学研究, historical, 或基于公共利益的统计研究,并遵守所有其他适用的伦理和隐私法律, 当信息的删除可能使研究不可能或严重损害研究成果时, 如果您之前提供了知情同意.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.


To exercise the access, data portability, and deletion rights described above, 请通过填写提交一份可验证的消费者请求给我们 Consumer 隐私 form.

只有你, 或者一个在加州州务卿登记的人,你授权他代表你行事, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

在12个月内,您只能两次提出可验证的消费者访问或数据可移植性请求. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, 评估, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us.

We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format

我们努力响应可验证的消费者的要求在45天内收到它. If we require more time (up to 90 days), 我们将书面通知您延期的原因和期限.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, 我们将通过邮件或电子方式提供书面答复, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. 我们提供的回复还将解释我们不能满足要求的原因(如果适用的话). For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

我们不收取费用来处理或响应您可验证的消费者的要求,除非它是过度的, repetitive, or manifestly unfounded. 如果我们认为这个请求需要付费, 我们会告诉你为什么我们做出这个决定,并在完成你的请求之前向你提供一个成本估算.


We will not discriminate against you for exercising any of your CCPA rights. 除非获中央注册管理委员会批准,否则我们不会:

  • Deny you goods or services.
  • 对商品或服务收取不同的价格或费率, 包括通过给予折扣或其他利益, or imposing penalties.
  • 为你提供不同水平或质量的商品或服务.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

然而, 我们可能会向您提供CCPA允许的某些财务激励,从而导致不同的价格, 利率, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Other California 隐私 Rights

加州的“发光法”(民法典第1798节).83) permits 用户 of our Websites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. 要提出这样的要求,请发送电子邮件到support@dealerspike.com

Changes to Our 隐私 Notice

经销商Spike,有限责任公司保留在我们的酌情权和任何时候修改本隐私通知的权利. 当我们对本隐私通知作出更改时, we will post the updated Notice on the Websites and update the Notice's effective date. 您在发布更改后继续使用我们的网站,即表示您接受该等更改.

联系 Information

如果您对本公告有任何问题或意见, the ways in which Dealer Spike, 有限责任公司, 收集和使用您上述的信息, 您关于此类使用的选择和权利, 或希望行使你在加州法律下的权利, please do not hesitate to contact us at:

电话: +1 800.288.5917

电子邮件: support@dealerspike.com

Updated: January 18th, 2021